InsideEdge helps software companies scale without overhiring. We provide experienced, adaptable resource across growth and delivery, including new customer acquisition, account retention and growth, implementation, and customer success. We can also drive revenue through commercial partnerships and resale of the applications we know best.
As companies grow, sales, delivery, and customer success stretch quickly, and the skills needed to win new customers, implement solutions, and retain revenue rarely exist in a single hire.
InsideEdge provides that missing capability. With over 10 years of experience working with software businesses globally, we help progress new business, strengthen relationships with existing customers, expand into new markets, and deliver implementations that create value quickly.
We operate as an embedded partner, giving you experienced, practical support across sales and delivery without the overhead, so your leadership team can focus on building the business, not being buried inside it.
InsideEdge plugs directly into your business, becoming the extra capability your team doesn’t have the bandwidth to hire. Whether you need support with new business, account retention and growth, implementation, or commercial partnerships and resale, we operate as part of your organisation, bringing senior-level expertise without the cost, delay, or risk of recruiting in-house.
We represent your brand as if it were our own, progressing leads with structure, opening new markets, strengthening customer relationships, and ensuring implementations land smoothly and deliver real value. Flexible, embedded, and outcome-driven, we give you the horsepower to move faster, extend your reach, and scale with confidence.
InsideEdge have solved a big problem for us, freeing up the time we just didn’t have to manage new business enquiries. They quickly got to grips with our system and now handle all of our product demonstrations with professionalism and consistency. We’re already seeing the value, and we’re now in active discussions about expanding their role to include account management support.
As an Australia-based company, managing leads from Europe, the UK, and the US was becoming increasingly difficult due to time zone differences. InsideEdge stepped in and immediately brought structure and consistency to our international sales efforts. They’ve given me complete confidence that every opportunity is being handled properly, and their ability to provide ‘boots on the ground’ support has been a game changer for us.
We were facing an unexpected rise in customer churn and needed to quickly understand why. InsideEdge gave us exactly the support we needed. They took the time to engage directly with our customers, uncover valuable feedback, and have already helped us retain several key accounts. Their ability to step in and represent our business with care and clarity has made a real difference.
As a small team, we simply didn’t have the time to properly introduce new features to our existing customers. InsideEdge stepped in, quickly understood the new functionality, and created the messaging and framework we needed to roll it out. It was exactly the boost we needed—and it’s already producing results. We’ll definitely be working with them again.
We’d spent so long focused on building the product that we’d lost momentum with our outbound sales. InsideEdge came in, got to grips with our CRM quickly, and re-energised our sales process. Within weeks, we were back in front of the right people with a message that landed. The difference has been night and day
Our biggest challenge was turning interest into action. InsideEdge took ownership of our sales conversations and followed through on every lead with structure and clarity. They represented us professionally and gave us the confidence that every opportunity was being handled. As a compliance platform, trust is everything—and they delivered.
We knew we needed to tighten up our sales process, but didn’t have the internal resource or experience. InsideEdge helped us map out each stage, identify what was holding us back, and implement a structure that our team could actually stick to. It’s already paying off with better conversion and clearer reporting.
We needed help bringing consistency to how we engaged with our customer base, especially as we introduced new modules. InsideEdge worked alongside us to plan, position, and communicate the changes in a way that felt easy and aligned. They became an extension of our team almost instantly, and our customers noticed the difference.