Kind Words From Valued Customers

InsideEdge have solved a big problem for us, freeing up the time we just didn’t have to manage new business enquiries. They quickly got to grips with our system and now handle all of our product demonstrations with professionalism and consistency. We’re already seeing the value, and we’re now in active discussions about expanding their role to include account management support.

As an Australia-based company, managing leads from Europe, the UK, and the US was becoming increasingly difficult due to time zone differences. InsideEdge stepped in and immediately brought structure and consistency to our international sales efforts. They’ve given me complete confidence that every opportunity is being handled properly, and their ability to provide ‘boots on the ground’ support has been a game changer for us.

We were facing an unexpected rise in customer churn and needed to quickly understand why. InsideEdge gave us exactly the support we needed. They took the time to engage directly with our customers, uncover valuable feedback, and have already helped us retain several key accounts. Their ability to step in and represent our business with care and clarity has made a real difference.

As a small team, we simply didn’t have the time to properly introduce new features to our existing customers. InsideEdge stepped in, quickly understood the new functionality, and created the messaging and framework we needed to roll it out. It was exactly the boost we needed—and it’s already producing results. We’ll definitely be working with them again.

We’d spent so long focused on building the product that we’d lost momentum with our outbound sales. InsideEdge came in, got to grips with our CRM quickly, and re-energised our sales process. Within weeks, we were back in front of the right people with a message that landed. The difference has been night and day

Our biggest challenge was turning interest into action. InsideEdge took ownership of our sales conversations and followed through on every lead with structure and clarity. They represented us professionally and gave us the confidence that every opportunity was being handled. As a compliance platform, trust is everything—and they delivered.

We knew we needed to tighten up our sales process, but didn’t have the internal resource or experience. InsideEdge helped us map out each stage, identify what was holding us back, and implement a structure that our team could actually stick to. It’s already paying off with better conversion and clearer reporting.

We needed help bringing consistency to how we engaged with our customer base, especially as we introduced new modules. InsideEdge worked alongside us to plan, position, and communicate the changes in a way that felt easy and aligned. They became an extension of our team almost instantly, and our customers noticed the difference.